Just add to cart!

Get access to the widest range of tools and all the best brands in one place.
Add great online prices and home delivery and it’s a pretty sweet deal –
and it’s yours when you shop at Toolcityonline.

At Toolcityonline we’re all about the easy. Easy comparisons, easy shopping, easy payment. There’s no need to create an account if you’re a first-time shopper. Simply pick what you want, add it to the cart and tell us where you want it delivered! But if you do want to make your future shopping even easier, it’s best to create an account. All you need to do that is:
1. create a user name (it’s your email address, what could be simpler!)
2. pick a password and
3. give us a bit of information about yourself, like where you want your order delivered.

All personal information you give us is stored behind virtual lock and key. It’s just between us and will never be shared with anybody else, unless you give us express permission to do so. Of course you can change or update your personal details whenever you wish. Just log in using your unique user name and password.
It’s almost inevitable, so when it does it’s no biggie. Simply click on the ‘FORGOT PASSWORD’ link on the login page and we’ll be in touch via email to help.

Order from us

Find what you need, order it in seconds.
Hassle-free, safe, quick – that’s tooling up with Toolcityonline.

If you created an account the first time you shopped with us just log on, log in. So simple. If we already have all your details on file, just confirm that nothing has changed. If something has, quickly amend it. We try to always be in stock, but should we not have the item you’re looking for, we’ll find it for you. And if you’re unhappy about any resultant delay, we’ll gladly cancel your order and refund your payment.
Your order will only be finalised and goods despatched once we have received payment. Making that payment is easy – via Bank Deposit/Manual EFT, Mastercard or Visa. It’s safe too because if you select card payment, your bank will send a single-use password (OTP) to your cell phone – if you don’t authorise it, we don’t process it!

Our banking details
Account Name: Toolcityonline Pty Ltd
Banking Details: Nedbank
Branch: Tygerberg
Branch Code: 198765
Account number: 1165411180
If you use the tools as per the manufacturer’s instructions and it breaks during the warranty period, you simply return it to us. If the breakage occured because of a manufacturer’s fault, we’ll send you a brand new one right away. If the damage was the result of incorrect use, you can still send it to us and we’ll happily give you a quote for repairing it.

Delivery and Returns

We’ll get it to you as fast as we can.
You keep it, but only if you’re delighted.

We’ll deliver to the address you give us for a minimal delivery fee that will show in your shopping cart. Alternatively, you can collect the goods from the Timbercity Pick-up Point at 222 Victoria Road, Woodstock, Cape Town.

If what you get is not what you wanted or you’d like to change your mind, you can. Simply return the goods, unused in the original, undamaged packaging, within 5 days. If your goods are faulty or broken when you get them, naturally you can return them too. Simply do so within 5 days and we’ll send you a replacement. If that’s not possible, we’ll refund you.
When returning your unused goods to us please:
• package it safely in the original, undamaged packaging
• include all accessories and parts the goods came with
• mark your return reference number on the outside of the parcel

Got any questions?
We're here to help!